Chatbot Use for Clinical Trials and other Pharma Applications
FAQ Chatbots Respond to Patient or Provider Questions 24/7
- Patient facing – use chatbots to provide patient education, answer clinical study FAQs, orĀ initiate pre-screening of candidates
- Other Chatbot Applications – Internal Use
- HR – answer standard employee questions re: vacation, insurance, etc, use for pre-screening of applicants
- SOP – chatbots are a great tool for SOP delivery
- Meetings and Events – custom chatbots answer event and meeting-specific questions, gather contact information, route users to other resources